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General information

Business Development Manager - Commercial

Job description

The Business Development Manager is responsible for achieving sales objectives for a defined set of Strategic Prospects. The jobholder must develop customised strategic and tactical sales plans within the specified prospects, through strong relationship-building, market diligence, competitive analysis and financial assessments.

Job Family

Business Development Manager

Type of Contract


Location Job

EUROPE, UK, London



Key activities & Tasks

     Identify & approach new strategic prospects, to proactively sell Unified Communication solutions and Professional services
     Effective pipeline management and effective adoption of SalesForce CRM
     Work to continuously improve sales skills and capabilities in Unified Communication market
     Maintain a consistent high level of sales activity both on virtual and face to face meetings, in order to ensure daily, weekly and monthly Key Performance Indicators (KPI) are met and/or exceeded
     Maintain a healthy, strong and robust pipeline
     Identify, qualify and influence new Unified Communications projects within territory
     Perform other assigned tasks as requested

Core skills & requirements

     Proven UC, Hosted Telephony and PBX sales experience
     Proven sales experience within the telephony and/or collaboration industry
     Proven track record of success in New Business sales in mid-Market space (100 to 2000 desktop users)
     Excellent prospecting and negotiating skills
     Excellent telephone presence and communication skills
     Self-motivated, results-driven with a high level of initiative and sense of urgency
     Proven track record of building strong relationships with Sales Teams
     Team player
     Proactive self-starter with a “hands-on” mentality

Key expected results (deliverable, KPI's)

     Achieve and/or surpass monthly & yearly revenue target
     Successful performance against Arkadin's qualitative and quantitative sales KPI targets
     Manage the sales process as necessary and fully understand the business, buying and decision making process
     Position Arkadin inside functional (Finance, IT, Sales, HR) and General Management layer
     Provide short and long term accurate revenue forecast and new business development and maintain a healthy pipeline
     Maintain accurate and up to date records on the CRM
     Be an expert in Arkadin's products, solutions, policies and procedures
     Position Arkadin as a Communications Services provider and utilise consultative and solution selling techniques to drive revenue